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Shipping & Refund Policy

How Will Phytopia Ship My Order?

At Phytopia, we aim to fulfill your order by the delivery date as set by the following options.

Shipping Information & Rates

Our express shipping rate is the same with FBA (Fulfilled By Amazon) and orders will be sent in standard Amazon packaging that includes Amazon logos or in Brand Neutral (or non-branded) boxes.

Phytopia - Shipping Cost and Options

FREE US Standard delivery on Orders over $75

ORDER STATUS

If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please email us at  phytopiaroma@gmail.com and we would be happy to assist you.

 

INTERNATIONAL SHIPPING

For shipments to other countries will be charged international shipping rate above $20. We are happy to send you wherever you're.

 

RETURNS/REFUND

Customers may return any of our products  within 30 days, to the original point of purchase, for a full 100% money-back guarantee.

Please follow the simple instructions below:

  1. Email to  phytopiaroma@gmail.com and put your order number and reasons for return in the mail.
  2. We will e-mail you and issue a REFUND upon receiving your request within 30 days of the PURCHASE date.
  3. Customers are free to keep or disposal the product.
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